Terms & Conditions
Treasure Trove Auctions Terms and Conditions
This document provides essential information about your rights, obligations, as well as the conditions, limitations, and exclusions that pertain to you. It is crucial that you read it attentively.
By accessing or utilizing the digital platforms (as defined below), you acknowledge and agree to abide by these Terms of Use, including the arbitration agreement and class action waiver outlined herein. According to these terms, you agree that any disputes between you and us will be resolved through binding, individual arbitration (except as otherwise specified herein), and you relinquish your right to participate in a class action lawsuit or class-wide arbitration. Additionally, you also agree to our Privacy Policy. You further affirm that (a) your access to, and usage of the digital platforms will comply with these Terms of Use and all relevant laws, rules, and regulations, and (b) you are of legal age to enter a binding contract.
To clarify, certain areas, services, or features of the Digital Platforms may be subject to additional terms, which will be either posted or provided to you in connection with the respective area or feature. For instance, when you purchase non-auction products through Treasure Trove Auctions Digital Platforms, the applicable Terms of Sale will govern the transaction. Similarly, your participation in online auctions will be regulated by the Conditions of Sale associated with the relevant auction, while Treasure Trove Auction’s consignments and purchases are subject to terms available at www.treasuretroveauctions.com.
We reserve the right to modify these Terms of Use periodically and at our discretion, without prior notice, by publishing such changes on the Treasure Trove Auction Website. It is your responsibility to regularly review the Terms of Use. You can determine if any revisions have been made since your last visit by checking the “Last Modified” date at the bottom of this page. If you do not agree with the current version of the Terms of Use, your sole and exclusive recourse is to refrain from accessing or using the Digital Platforms.
1. Acceptance of Terms
By accessing or using the Treasure Trove Auctions website (https://treasuretroveauctions.com) and/or purchasing products from us, you agree to comply with and be bound by these terms and conditions ("Terms"). If you do not agree to these Terms, please do not use our website.
1.1 User Eligibility: By using our website, you affirm that you are of legal age and capacity to enter these Terms. If you are using the website on behalf of an entity, organization, or company, you further affirm that you have the authority to bind such entity to these Terms.
1.2 License to Access: Treasure Trove Auctions grants you a limited, non-exclusive, and non-transferable license to access and use our website for personal or commercial purposes, in accordance with these Terms. This license does not permit any resale or commercial use of our services or content.
1.3 Account Information: To access certain features of our website or to make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
1.4 Product Purchases: When purchasing products from Treasure Trove Auctions, you agree to provide accurate and complete information regarding your purchase. Prices are subject to change without notice, and we reserve the right to refuse or cancel orders at our discretion.
1.5 Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Treasure Trove Auctions and is protected by intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
1.6 Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
1.7 Termination of Access: Treasure Trove Auctions reserves the right to terminate or suspend your access to the website at any time, without notice, for any reason, including but not limited to a breach of these Terms.
1.8 Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the website after any modifications indicates your acceptance of the updated Terms.
By accepting these Terms, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions outlined herein. If you have any questions or concerns, please contact us at [Support@TreasureTroveAuctions.com].
2. International Sales
2.1 Treasure Trove Auctions welcomes international customers. However, it is your responsibility to ensure that the products you order comply with the import regulations and laws of your country. We are not liable for any customs duties, taxes, or fees incurred during the importation process.
2.2 Please note that international shipping times may vary, and factors such as customs clearance, local postal services, and other unforeseen circumstances can affect delivery times. We strive to provide accurate estimates, but we cannot guarantee specific delivery dates for international orders. If your shipment is delayed or held up by customs, we will do our best to assist you in resolving any issues. However, any additional charges or fees imposed by customs authorities are solely the responsibility of the customer.
2.3 It is essential to provide accurate and complete shipping information, including a valid phone number and email address, to facilitate smooth customs clearance and delivery. Failure to do so may result in delays or the return of the shipment.
2.4 If you have any questions or concerns about international shipping, customs regulations, or any other aspect of your order, please feel free to contact our customer service team. We are here to assist you in making your international shopping experience with Treasure trove Auctions as seamless as possible.
3. Product Information
3.1 We make every effort to ensure that the product information on our website is accurate and up to date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content.
3.2 Please be aware that product details, specifications, and features may change over time, and manufacturers may update their products without prior notice. While we strive to promptly update our website to reflect these changes, there may be a lag between product updates and their appearance on our site. Additionally, the information provided on our website is meant for general informational purposes only. It should not be considered as professional advice or a substitute for seeking advice from qualified professionals. Before making any purchase decision, we recommend consulting product reviews, conducting further research, or reaching out to our customer service team for clarification.
3.3 It's essential to carefully review any disclaimers, warranty information, and terms and conditions associated with the products you intend to purchase. Manufacturers often provide specific guidelines and limitations regarding product usage, maintenance, and warranty coverage. By being aware of these details, you can make more informed decisions about your purchases and ensure the longevity of your products.
3.4 If you have any questions or concerns about the accuracy of the product information on our website or require additional details about a particular item, please do not hesitate to contact our dedicated customer service team. We are here to assist you and provide the information you need to make confident and informed purchasing decisions.
4. Pricing and Payment
4.1 All prices on our website are in U.S. dollars. We reserve the right to change prices at any time without prior notice. Payment can be made using the accepted payment methods listed on the website. International customers are responsible for any currency conversion fees, as well as additional fees imposed by their financial institution.
5. Shipping and Delivery
5.1 We strive to provide a seamless and efficient shipping experience for our customers. Our team works diligently to process and dispatch orders promptly, ensuring that your products reach you in a timely manner. However, it's important to note that shipping times may vary, particularly for international orders. Factors such as customs processes, transportation issues, and unforeseen circumstances that are beyond our control may contribute to delays. While we make every effort to minimize any potential setbacks, we cannot be held responsible for circumstances outside of our influence.
5.2 Customs regulations and procedures vary from country to country, and customers are encouraged to familiarize themselves with their local customs policies. Please be aware that additional customs charges, taxes, or import duties may apply, and it is the customer’s responsibility to cover these costs. Any charges incurred during the customs clearance process are not included in the initial purchase price or shipping fees.
5.3 We understand the importance of keeping our customers informed, and we will provide tracking information whenever possible. This allows you to monitor the progress of your shipment and receive timely updates on its status.
5.4 If you have any specific concerns or questions regarding the shipping and delivery of your order, please feel free to reach out to our customer support team. We are here to assist you and ensure that your shopping experience with us is as smooth and enjoyable as possible. Your satisfaction is our priority, and we appreciate your understanding and cooperation in these matters.
6. Returns and Exchanges
WE DO NOT ACCEPT RETURNS OR EXCHANGES. ALL SALES ARE FINAL.
6.1 Policy Clarification: Please note that our policy strictly prohibits returns or exchanges for any purchased items. Once a transaction is completed, it is a final sale.
6.2 Reasons for the Policy: This policy is in place to ensure the efficiency of our order processing system and to maintain the quality and integrity of our products. We appreciate your understanding in this matter.
6.3 Quality Assurance: In our commitment to providing you with the highest quality products, we have implemented a stringent quality control process. As such, all sales are final to guarantee that you receive only the best products.
6.4 Exceptions: Exceptions to this policy are only made in the rare event of a product being damaged, defective, or misrepresented. In such cases, please contact our customer service within 24 hours of receiving your order to arrange for a replacement or refund. (Does that work for us?)
6.5 Contact Information: If you have any concerns or inquiries regarding your order, please don't hesitate to reach out to our customer support team at [Support@TreasureTroveAuctions.com]. We are here to assist you.
7. Intellectual Property
7.1 All content on our website, including but not limited to logos, images, text, and product designs, is the intellectual property of Treasure Trove Auctions and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, adapt, or distribute our content without our express written consent.
7.2 Unauthorized use of our intellectual property may result in legal action and the enforcement of our rights. If you wish to use or license any of our content, please contact us to obtain the necessary permissions.
7.3 This intellectual property statement extends to all online and offline platforms, and any infringement or violation will be pursued to the fullest extent of the law. We appreciate your cooperation in respecting our intellectual property rights and ensuring fair and lawful use of our content.
8. Governing Law and Jurisdiction
8.1 These Terms are governed by the laws of the state of Texas, United States. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the state of Texas.
Thank you for choosing Treasure Trove Auctions for your shopping needs. We appreciate your understanding and cooperation in navigating our product information and policies.
9. Indemnity
9.1 You commit to indemnify, protect, and absolve us, as well as our subsidiaries and affiliates, encompassing associated costs, liabilities, and legal fees, from any claim or demand initiated by a third party in connection with: (i) your utilization of or access to the Services; (ii) your infringement upon any third-party rights, including but not limited to copyrights, property, or privacy rights; (iii) the substance of your Submissions; or (iv) your violation of the Terms of Use. We retain the right, at your expense, to assume the exclusive defense and control of any matter requiring indemnification from you, and you pledge to collaborate in such defense. You further agree not to settle any matter for which you bear indemnity responsibilities without obtaining our prior written consent. We will make reasonable efforts to inform you of any such claim, action, or proceeding as soon as we become aware of it.
