Thank you for choosing Treasure Trove Auctions. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the laws of the state of Texas and the United States, as well as international regulations where applicable. By using our website, purchasing our products, or engaging with our services, you agree to the terms of this Privacy Policy.
1.1 Personal Information: We may collect personal details, such as your name, contact information, shipping address, and payment details when you make a purchase. In addition to the aforementioned details, when you make a purchase on our website, we may also collect information related to your transaction, including the products or services you have bought, the date and time of your purchase, and details about the payment method used.
Furthermore, for enhanced customer service and fraud prevention, we may collect and store information related to your interactions with our support team, including customer service inquiries, feedback, and resolutions.
Please note that we do not store sensitive financial information like credit card numbers on our servers. We utilize secure payment gateways and follow industry best practices to ensure the confidentiality and security of your payment details. It is important to highlight that the collection of this personal information is essential for the fulfillment of your orders and the provision of our services.
Rest assured, we are committed to handling your personal information responsibly and in accordance with relevant data protection laws. If you have any concerns about the information we collect or how it is used, please refer to our contact information provided in this Privacy Policy to get in touch with us.
1.2 Usage Data: We gather information about your interactions with our website, including pages visited, products viewed, and time spent on each page. In addition to the information mentioned, we may also collect data related to your device, such as the type of device you are using, your operating system, browser type, and IP address. This information helps us optimize our website for various devices and improve your overall user experience.
We may utilize analytics tools to analyze aggregate patterns of website usage, enabling us to understand trends, preferences, and demographics of our user base. This data may be anonymized or aggregated to protect your privacy while providing valuable insights into how our website is used. Moreover, to enhance your experience, we may use technologies such as pixels or beacons to track your interactions with specific pages, emails, or promotional content. This helps us measure the effectiveness of our marketing efforts and tailor our content to better suit your interests.
It's important to note that this data is used solely for internal purposes, including website improvement, content optimization, and marketing strategy enhancement. We do not sell or share individual user-level data with third parties for advertising purposes without your explicit consent. If you have any questions or concerns about the collection and use of your Usage Data, please feel free to reach out to us using the contact information provided in this Privacy Policy. Your privacy is important to us, and we are committed to being transparent about our data practices.
1.3 Cookies and Tracking Technologies: We utilize cookies and similar technologies to enhance your browsing experience, understand user behavior, and provide personalized content.
In addition to enhancing your browsing experience, understanding user behavior, and providing personalized content, our use of cookies and similar technologies serves various purposes:
It's important to note that you have the option to manage your cookie preferences through your browser settings. You can choose to accept or reject certain types of cookies or disable them altogether. However, please be aware that disabling cookies may impact certain features and functionalities of our website.
2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
We value your trust and take the utmost care in processing your personal information to ensure seamless order fulfillment. Your provided details are crucial for processing and completing your orders efficiently. This involves verifying payment information, coordinating with our shipping partners, and ensuring accurate delivery to your specified address.
Communication is key to a positive shopping experience, and we use your personal information to keep you informed about the status of your purchases. This includes order confirmation, shipping updates, and any relevant details related to your transaction. Our aim is to keep you well-informed throughout the entire process, so you can anticipate and track your orders with ease.
Moreover, our commitment extends to providing excellent customer support. Your personal information allows us to assist you promptly and effectively with any inquiries, concerns, or issues you may encounter. Whether it's troubleshooting, order modifications, or general assistance, we leverage your data to provide personalized and efficient customer support services.
Rest assured, we prioritize the security and confidentiality of your information throughout the order processing journey, adhering to industry best practices and data protection standards. Your satisfaction is our priority, and we are dedicated to making your shopping experience with us as smooth and enjoyable as possible.
2.2 Personalization: We may use your information to tailor our services and offerings to better meet your preferences. This includes analyzing your usage patterns, interactions, and feedback to enhance your overall experience.
By understanding your preferences, we strive to provide you with more relevant content, recommendations, and features. This personalization process enables us to anticipate your needs, making your interactions with our platform more intuitive and enjoyable.
Rest assured, we prioritize the security and privacy of your information throughout this personalization journey, aiming to deliver a customized and seamless experience that aligns with your individual preferences.
2.3 Marketing: With your consent, we may send you promotional materials, newsletters, and updates about our products and services. Our goal is to keep you informed about new offerings, special promotions, and relevant updates that may enhance your experience with our platform.
Through targeted marketing communications, we aim to provide you with valuable information tailored to your interests and preferences. You have the option to customize your communication preferences, ensuring that you receive only the content that matters most to you.
Additionally, we may use your interaction history & feedback to refine our marketing strategies, making our communications more personalized and engaging. Your privacy and control over your communication preferences remain our top priorities, and you can opt out of marketing communications at any time.
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in conducting our business operations. These providers play a crucial role in supporting various aspects of our services, such as hosting, data analysis, customer support, payment processing, and other essential functions.
We carefully select these service providers based on their reputation, expertise, and commitment to data security and privacy.
These third-party service providers are bound by contractual agreements that require them to handle your information with the utmost confidentiality and in compliance with applicable data protection laws. They are restricted from using your information for any purpose other than the specific services they are providing to us.
By leveraging the expertise of these trusted partners, we can enhance the quality of our services and ensure a seamless experience for you. Rest assured that we continually monitor and assess the security measures implemented by our third-party service providers to safeguard your information and maintain the highest standards of privacy protection.
It is important to note that while we share your information with these service providers, we do not sell or lease your personal data to third parties for their own marketing purposes. Your privacy and the security of your information remain our top priorities throughout our collaborations with third-party service providers.
3.2 Legal Compliance: We take your privacy seriously and strive to protect your information. However, there may be situations where we are obligated to disclose your information in accordance with applicable laws or in response to a valid legal request. This may include, but is not limited to, complying with court orders, subpoenas, or other legal processes.
We will make reasonable efforts to notify you if such a situation arises, unless prohibited by law or a court order. Please be aware that in certain circumstances, we may not be able to inform you beforehand or seek your consent. Our commitment is to adhere to the legal requirements while safeguarding your privacy to the extent permitted by law.
If you are accessing our services from outside the United States, please be aware that your information may be transferred to and stored on servers located in the United States or other countries with different data protection laws. In such cases, we take measures to ensure that your personal data is treated securely and in accordance with applicable privacy laws.
These measures may include implementing standard contractual clauses, obtaining your explicit consent, or relying on other legal mechanisms to safeguard your information during the transfer process. Additionally, our commitment to protecting your privacy remains consistent regardless of the location of the servers, and we adhere to industry best practices to maintain the confidentiality and integrity of your data. It's important to note that the data protection laws in the United States or other countries may differ from those in your home country, and by using our services, you consent to the transfer, storage, and processing of your information in these locations. If you have any concerns or questions about the handling of your data in international transfers, please contact us, and we will be happy to provide further information and address any inquiries you may have.
5.1 Marketing Communications: You have the right to opt-out of marketing communications, and you can manage your cookie preferences through your browser settings. We respect your privacy and understand the importance of giving you control over the messages you receive. If you no longer wish to receive promotional emails, newsletters, or other marketing communications from us, you can easily unsubscribe by clicking the 'unsubscribe' link provided in the communication.
In addition to managing your email preferences, you can also control your online experience by managing your cookie preferences through your browser settings. Cookies are small text files that are stored on your device when you visit a website. They help us enhance your browsing experience, personalize content, and analyze website traffic. However, we understand that you may want to control which cookies are stored on your device.
Most web browsers allow you to manage your cookie preferences. You can typically find these settings in the 'Options' or 'Preferences' menu of your browser. The exact steps may vary depending on the browser you are using, but common browsers such as Chrome, Firefox, Safari, and Edge provide options to view and control cookies. You can choose to accept, reject, or delete cookies based on your preferences.
Please note that opting out of marketing communications or managing your cookie preferences may impact certain aspects of your interaction with our website or services. However, we are committed to providing you with transparency and choices regarding your privacy. If you have any questions or concerns about our marketing communications or cookie practices, feel free to contact us. Your privacy and satisfaction are important to us.
We implement industry-standard security measures to protect your personal information from unauthorized access and misuse. Our commitment to safeguarding your data includes employing robust encryption protocols to secure data transmission, utilizing advanced firewalls to fortify our network defenses, and implementing multi-factor authentication to add an extra layer of identity verification.
In addition, our dedicated security team conducts regular audits and assessments to identify and address potential vulnerabilities. We stay vigilant against emerging threats by staying abreast of the latest security developments and continuously updating our systems and protocols accordingly. Furthermore, we adhere to stringent data access controls, ensuring that only authorized personnel with a legitimate need have access to sensitive information. Regular training programs are conducted to educate our staff about the latest security practices, fostering a security conscious culture within our organization.
In the event of any security incident, we have a comprehensive incident response plan in place. This allows us to promptly detect, respond to, and mitigate any potential breaches, minimizing the impact on your personal information.
Your privacy and data security are of utmost importance to us, and we are dedicated to maintaining the highest standards in safeguarding your information throughout its lifecycle. We continuously strive to enhance our security measures to adapt to the evolving landscape of cyber threats, providing you with a secure and trustworthy environment for your interactions with our services.
We are committed to ensuring the protection of your personal information and maintaining transparency in our data practices. As part of our ongoing efforts to enhance your privacy and security, we may update this Privacy Policy periodically. These updates could be prompted by changes in the legal landscape, advancements in technology, or modifications to our services.
Please take a moment to review this page regularly for the latest information regarding our privacy practices. We will notify you of any significant changes through appropriate means, such as email or by prominently displaying a notice on our website. Your continued use of our services after such updates indicates your acceptance of the revised policy.
We understand the importance of keeping you informed about how your data is collected, used, & protected. If you have any questions or concerns about our Privacy Policy, please contact us at Support@TreasureTroveAuctions.com. We appreciate your trust in us and strive to maintain the highest standards in safeguarding your privacy.
7.1 Updating Information: You can update or correct your personal information by contacting us at Support@TreasureTroveAuctions.com.
We may collect the following categories of personal information from and about you:
We collect information that may be considered sensitive under applicable laws, such as government identification numbers, login credentials for your Treasure Trove Auctions account, precise geolocation, race or ethnic origin, religion, mental or physical health, sexual orientation, citizenship, or immigration status. We process such information only for those purposes expressly permitted under California law.
We collect and disclose all such information for the following business purposes:
For other purposes that we inform you about specifically when you register or provide data about yourself to us.
We disclose all of the categories of personal information noted above with service providers that process personal information on our behalf (e.g., data storage providers, email services, Internet service providers, and research firms), business partners (e.g., event coordinators, professional advisors and consultants), government and law enforcement entities, advertising and marketing companies, and our affiliates.
We will keep your personal information as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
We will delete your personal information when it is no longer required for these purposes.
We also disclose certain personal information in exchange for services, insights, or other valuable considerations. Such disclosures may be considered “sales” even if no money is exchanged. And we disclose certain personal information for purposes of targeting advertising on unaffiliated or distinctly branded websites or applications. Such disclosures are considered a “share” under California law. We may share or sell the following categories of information to the third parties listed below:
Residents of California and Virginia have the following rights:
If you would like to exercise any of the above rights, please submit your request at info@treasuretroveauctions.com.
Please note that we may request specific information from you in order to verify your identity, and there may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.
If you engage in activities or transactions on TreasureTroveAuctions.com, Treasure Trove Auctions Metaverse, or the Treasure Trove Auctions Inc app, Treasure Trove Auctions, a US-based entity, acts as the data controller, as outlined in this Policy.
Treasure Trove Auctions processes your data with your consent on certain occasions, such as when you agree to the use of cookies or request information about upcoming events.
In other instances, Treasure Trove Auctions processes your data to fulfill contractual obligations with you, such as for billing purposes, or when required by law, such as fulfilling anti-money laundering regulations. If providing data for these purposes is mandatory, Treasure Trove Auctions will communicate this clearly and explain the consequences of not providing the data, such as the inability to process auction bids.
Treasure Trove Auctions also processes your data based on legitimate interests when these interests do not override your data protection rights. For example, ensuring the security of auctions, understanding client preferences, exploring new business opportunities, maintaining accurate records, and ensuring effective operation of websites and apps are considered legitimate interests. Treasure Trove Auctions implements robust safeguards to protect your privacy and ensure that its legitimate interests do not infringe upon your rights.
Treasure Trove Auctions may transfer personal information to countries outside the EEA, Switzerland, and the UK, including those with differing data protection standards. To safeguard this data, Treasure Trove Auctions employs European Commission approved standard contractual clauses. For more information on these safeguards, please contact the provided details.
Email: noor@treasuretroveauctions.com
Treasure Trove Auctions may utilize profiling when analyzing personal information for advertising, marketing, client development, risk assessment, or fraud prevention purposes. This involves processing personal information using software to assess personal aspects and predict outcomes. For instance, Treasure Trove Auctions may use collected information to infer interests and support automated decisions regarding content, recommendations, and offers. Automated tools may also be employed to identify suspicious activities associated with services. However, these automated activities do not independently result in legal effects for you.
You have various rights regarding your personal information held by Treasure Trove Auctions. These include the right to access, correct, erase, restrict processing, or transfer your data to other organizations, subject to local law. You also have the right to object to certain processing and withdraw consent for processing when applicable, including objecting to direct marketing at any time.
If Treasure Trove Auctions processes your data based on legitimate interests, you have the right to object, though these rights may be restricted in some circumstances, such as when legal requirements necessitate data processing.
To discuss or exercise these rights, please contact Treasure Trove Auctions using the provided details. Treasure Trove Auctions encourages you to update or correct your information and will request additional information if necessary to fulfill your requests.
Treasure Trove Auctions aims to address any queries or concerns about data processing and is committed to resolving any privacy-related complaints. If you believe your concerns have not been addressed satisfactorily, you have the right to lodge a complaint with data protection authorities.
Introduction This California Consumer Privacy Statement (“Statement”) complements the Privacy Notice and applies exclusively to California consumers. Please note that this Statement does not extend to Treasure Trove Auction’s personnel or job applicants.
The terms used in this Statement have specific meanings ascribed to them by the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
Identifiers: These may include real names, postal addresses, unique personal identifiers (such as device identifiers; cookies, beacons, pixel tags, mobile ad identifiers, and similar technologies), telephone numbers, email addresses, account names, driver’s license numbers, passport numbers, and other similar identifiers. Additional Data Subject to Cal. Civ. Code § 1798.80: This may encompass signatures, state identification card numbers, insurance policy numbers, bank account numbers, credit card numbers, debit card numbers, other financial information, and medical information. Protected Classifications: This refers to characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, medical condition, disability, and citizenship status. Commercial Information: This includes records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies. Online Activity: This pertains to Internet and other electronic network activity information, including browsing history, search history, and information regarding your interaction with websites, applications, or advertisements. Sensory Information: This covers audio, electronic, visual, and similar information. Employment Information: This refers to professional or employment-related information. Inferences: These are inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. We may use (and may have used in the 12-month period prior to the effective date of this Statement) your personal information for the purposes described in our Privacy Notice and for the following business purposes specified in the CCPA:
Performing services, including maintaining or servicing accounts, providing customer service, processing, or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services. Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance. Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. Debugging to identify and repair errors that impair existing intended functionality. Undertaking internal research for technological development and demonstration. Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
Directly from you, such as when you register to bid in an auction or agree to sell your property through Treasure Trove Auction’s. From your devices, such as when you visit our website. From other individuals, such as when someone introduces you to us, or when someone informs us that you are authorized to bid on their behalf at Treasure Trove Auction’s or collect their property. Other art businesses within the Treasure Trove Auction’s group. Vendors who provide services on our behalf. Public domain sources, such as when we research artwork or other objects and find information about you in newspapers, articles public auction results, and other sources. Social networks. Online advertising services. Government entities.
We do not engage in the sale of your personal information for monetary compensation.
However, we may permit certain third parties (such as specific online advertising services and social networks) to gather your personal information through automated technologies on our website in exchange for non-monetary benefits. For online advertising purposes and to provide third-party social network features and functionality on our website, we share the following categories of personal information listed below. You have the option to opt out of this disclosure of your information, which may be deemed a “sale” under California law.
In the 12-month period preceding the effective date of this Statement, we may have shared the following categories of personal information with online advertising services and social networks:
We do not possess actual knowledge of the sale of personal information of minors under the age of 16.
You have certain options regarding your personal information, outlined below:
To submit an access or deletion request please email us at info@TreasureTroveAuctions.com. To submit a Shine the Light request email us at info@TreasureTroveAuctions.com. To opt-out of the sale of your personal information, click here. To submit a request as an authorized agent on behalf of a consumer, email us at info@TreasureTroveAuctions.com.
To safeguard your privacy and maintain security, we will verify your identity before granting you access to your personal information or complying with your request. If you have an online account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an online account, and you request access to or deletion of your personal information, we may require you to provide certain information, such as your full name, date of birth, and an additional form of identification. Additionally, if you do not have an online account and you request specific pieces of personal information, we may require you to sign a declaration under penalty of perjury confirming that you are the consumer whose personal information is the subject of the request.
If you exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment from us. We may charge a reasonable fee to comply with your request, to the extent permitted by applicable law.
For inquiries or concerns about our privacy policies and practices, please contact us as described in the Contact Information section of our Privacy Notice.
Treasure Trove Auctions does not trade your personal information for monetary gain. However, we do share personal data with third parties for marketing and analytics services essential to our business operations. Additionally, we disclose personal information for targeted advertising purposes. If you wish to opt out of such disclosures, please click here to manage your advertising preferences and disable advertising cookies. Remember, you must exercise this choice across all browsers and devices used to access our services. Even after opting out, you may still encounter digital advertisements promoting our products and services aimed at a general audience.
For any inquiries, please reach out to us at info@treasuretroveauctions.com or call 512-806-0424.