Treasure Trove Auctions offers both in-house and third-party shipping options to accommodate a variety of items. While we strive to handle shipping internally, items that are oversized, fragile, framed, or require specialized handling may be outsourced to a trusted third-party shipping agent. All shipping costs are the sole responsibility of the buyer. Shipping Process & Costs In-house packaging and shipping are available for many items, with shipping quotes based on the size and weight of the package as determined by the carrier or Treasure Trove. All shipments include insurance and signature confirmation when applicable. Domestic shipments are handled through UPS, while international orders are processed via DHL, FedEx, UPS, or whichever is most cost effective for the buyer. Additionally, items will be insured and declared at their full purchase value, including the hammer price plus premium. Our White Glove Shipping Service – An Unboxing Experience Like No Other At Treasure Trove Auctions, we understand that rare collectibles deserve more than just a standard shipping box—they deserve an experience. That’s why we offer our exclusive White Glove Shipping Service, designed for collectors who appreciate the finer details. With this premium shipping option, your items will arrive in elegant, custom-branded packaging, featuring high-quality materials that reflect the rarity and prestige of your purchase. Depending on the item, we may incorporate special lighting, a hand-tied ribbon, or other bespoke touches to elevate the unboxing moment. This service ensures your prized acquisition is securely packaged, beautifully presented, and delivered with the utmost care—because extraordinary collectibles deserve nothing less. What You Can Expect with White Glove Shipping: Luxury Presentation – Custom-branded packaging for a refined, collector-worthy experience. Enhanced Protection – High-end materials designed to keep your item secure and pristine. Tailored Unboxing Experience – Thoughtful details like ribbons, specialty inserts, and lighting (where applicable). Concierge-Level Handling – Careful packing by our in-house specialists for added peace of mind. This premium service is available for an additional charge—because your treasures deserve nothing but the best. Choose White Glove Shipping at checkout and make your next collectible delivery one to remember. ________________________________________ Third-Party Shipping Option Buyers, both domestic and international, may arrange shipping through a third-party carrier of their choice. However, Treasure Trove Auctions assumes no responsibility for the acts or omissions of third-party shippers, even if they are recommended by our team. International Buyers International buyers are fully responsible for any duties, taxes, clearance fees, or additional import charges imposed by their country. These fees are not included in the shipping cost and must be paid directly to the appropriate customs authorities upon arrival. As the auction house, we handle the packing, shipping, and handling of your purchased items with care. However, we are not global import exports and such as such, buyers must be aware of and comply with their country's import regulations, restrictions, and legal requirements regarding the items they purchase. It is the buyer’s responsibility to verify import laws and restrictions for their country before placing a bid or purchasing an item, cover any customs fees, VAT, or additional import duties required by their government, and ensure the item is legally permissible for import into their country. While our team strives to provide guidance based on past experiences, all final responsibility for customs clearance, import compliance, and associated fees rests solely with the buyer. We are unable to provide refunds or assume liability for items delayed, seized, or rejected by customs authorities due to non-compliance with import regulations. If an item is returned to us due to customs issues, any additional return shipping costs will be the responsibility of the buyer. By placing a bid or completing a purchase, you acknowledge and accept these terms.
